Shipping & Returns
Orders are dispatched the same day or the next business day however please allow 24-48 hours for us to process.
Once your order has been dispatched a tracking number will be emailed so you can follow your delivery process.
Orders can be delayed due to matters out of our control. So we urge you to please allow 3-4 business days for your order to arrive.
SHIPPING WITHIN INDIA is free International Shipping charges are 12 USD product will be delivered within 8 working days. However the reverse shipping onus is on the customer.
RETURNS & REFUND POLICY
Let us know your reasons for returns and/or exchange requirements within 48 hours of receiving the order.
Refund or Exchange is only applicable on unused goods. Refund will be initiated only post thorough checking of swimsuit.
Salt Skin products are made in limited numbers and we cannot guarantee that all sizes and styles will be available at the time of exchange. If the style or size you require is unavailable you will be issued a store credit to be used at your disposal.
If you are unhappy with the fit or the swimsuit is faulty, we will credit your original payment method after we get it back from you.
Please place the unused, unwashed, resalable swimsuit with original tags in a secure and waterproof postal bag.
The cost of delivery for returns/refunds is not refundable, but we will gladly cover the cost of delivering replacement items to you if it's within India. Unfortunately, we cannot offer the same terms to international customers and shipping charges would apply.
Items to be Returned or Exchanged:
- Must be in original condition, unworn, unwashed with all original tags still attached.
- For Swimwear, the hygiene sticker MUST remain in original condition and not removed, replaced or altered. Salt Skin will not accept exchanges if the hygiene sticker has been removed or tampered with.
- All of our styles are made with care and are inspected before being shipped to ensure the highest quality garments are being sent to you. We are happy to replace, repair or refund due to a manufacturing fault but not normal ‘wear and tear’.
- Please follow the care instructions on your Salt Skin styles to prolong the life of your garment.
Email us on firstname.lastname@example.org or call us on (+91) 8448372434 between 10:00 AM - 5:00 PM if you believe your garment is faulty or if you have any other queries.