Shipping & Returns
Orders are dispatched the same day or the next business day however please allow 24-48 hours for us to process. We do not ship Saturdays, Sundays or Holidays. Shipping confirmation will be emailed as soon as your order has been sent.
Once your order has been dispatched a tracking number will be emailed so you can follow your delivery process.
Orders can be delayed due to matters out of our control. So we urge you to please allow 3-4 business days for your order to arrive.
SHIPPING WITHIN INDIA is free
RETURNS & REFUND POLICY
No Refunds of Exchange on Sale Items.
All items to be exchanged need to be returned within 5 days of receiving the goods. Once we have received the item for exchange, please allow another 5 business days for your exchange to be processed and re-sent.
Salt Skin does not offer refunds on any products due to change of mind but we are more then happy to exchange for another style, size or colourway.
We offer free return shipping for items being exchanged within India. However to avoid inconvenience, we urge you to have a look at our sizing charts.
Please email firstname.lastname@example.org with your name and order number, stating why you wish to exchange your item. We will reply with detailed instructions and arrange for pick up to be processed as soon as possible.
Salt Skin products are made in limited numbers and we cannot guarantee that all sizes and styles will be available at the time of exchange. If the style or size you require is unavailable you will be issued a store credit to be used within 12 months of issue.
Items to be exchanged:
- Must be in original condition, unworn, unwashed with all original tags still attached.
- For Swimwear, the hygiene sticker MUST remain in original condition and not removed, replaced or altered. Salt Skin will not accept exchanges if the hygiene sticker has been removed or tampered with.
- All of our styles are made with care and are inspected before being shipped to ensure the highest quality garments are being sent to you. We are happy to replace, repair or refund due to a manufacturing fault but not normal ‘wear and tear’.
- Please follow the care instructions on your Salt Skin styles to prolong the life of your garment.
Email us on email@example.com or call us on (+91) 8851680867 between 10:00 AM - 5:00 PM if you believe your garment is faulty or if you have any other queries.